Dianeya Villarreal
Hialeah,FL
Summary
Dynamic and detail-oriented professional with extensive experience as a Supervisor at Motelx, excelling in customer service and team management. Proven ability to enhance guest relations and streamline operations through effective problem-solving and basic accounting skills. Committed to maintaining high standards of hospitality and ensuring client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Nexx Boutique Calle 8
Miami, FL
10.2024 - Current
Supervisor
Motelx
Miami, FL
09.2023 - 09.2024
Manejo de contabilidad,inventario y ventas del lugar,así como instrucciones y evaluación del trabajo de los demás empleados. Manejo de quejas de clientes,mantenimiento de las instalaciones y maquinaria del lugar
Education
Bachiller -
Serafín Ruiz De Zarate
Santa Clara, Villa Clara, CubaSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Scheduling appointments
- Oral and writing communication
- File organization
- Hospitality services
- Front office management
- Sensitive information handling
- Initiative-taking
- Complex Problem-solving
- Issue handling
- Office administration
- Confidentiality handling
- Guest relations
- Document management
- Basic accounting
- Clerical support
- Inventory control
- Proficient in software
- Staff management
- Office supplies inventory management
- Supply management
- Expense reporting
- Client communication
- Record keeping
- Data confidentiality
- Visitor registration
- Filing and sorting
- Office supplies ordering
- Customer assistance and interaction
- Punctual and reliable
- Payment processing
- Customer complaint resolution
- Courteous and professional
Certification
Asistente medico
Técnico de comportamiento registrado
Licencia de CPR
Timeline
Front Desk Receptionist
Nexx Boutique Calle 8
10.2024 - Current
Supervisor
Motelx
09.2023 - 09.2024
Bachiller -
Serafín Ruiz De Zarate