Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Secretary
Neysi’s Beauty Salon
Cape Coral
03.2019 - Current
Processed invoices for payment; tracked payments received from vendors and clients.
Provided assistance with onboarding new employees by preparing orientation materials.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Updated contact lists on a regular basis; created new contacts as needed.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Provided administrative support to the Office Manager and other staff members.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Sorted mail and distributed it to appropriate personnel or departments within the organization.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Reviewed invoices for accuracy before submitting them for payment processing.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Sent and distributed mail and parcels.
Ordered office supplies to purchase items and maintain appropriate levels.
Managed multiple calendars and contacts using computer software.
Greeted visitors and directed to appropriate location or person.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Responded to customer issues to provide immediate resolution and improve retention.
Preschool Teacher
Seedlings Academy
Cape Coral, Florida
09.2017 - 05.2019
Participated in parent-teacher conferences to discuss academic progress of each child.
Assisted in providing a safe and secure environment for children.
Encouraged critical thinking skills through problem solving activities
Implemented appropriate disciplinary measures when necessary according to school policies
Organized educational materials and resources
Developed lesson plans that incorporated creative teaching techniques.
Integrated multicultural themes into instruction plans to foster respect for diversity among students.
Established positive relationships with parents and guardians by regularly communicating student progress
Developed professional relationships with parents, teachers, directors and therapists.
Assistant Preschool Teacher
Key Point Schools Coral Gables
Miami, FL
06.2015 - 05.2017
Provided support to teachers in managing classroom resources such as books, supplies, furniture.
Provided guidance to children on appropriate behavior during activities.
Participated in parent-teacher meetings regularly to discuss student progress with parents or guardians.
Assisted in creating and implementing lesson plans for preschoolers.
Supported the planning of meals for the children according to healthy nutrition guidelines set by state regulations.
Actively participated in professional development opportunities related to early childhood education.
Assessed student progress through observation of their work and interactions with other students.
Established strong communication channels between home and school by responding promptly to emails or phone calls from parents.
Developed meaningful relationships with all students based on trust and respect.
Encouraged cooperative play among students by providing positive reinforcement when needed.
Implemented behavior management strategies to ensure a positive learning environment for all students.
Collaborated with other staff members to ensure that all safety protocols were followed at all times.
Performed general housekeeping duties such as tidying up classrooms after activities or cleaning up spills from lunchtime.
Organized play areas, toys, and learning materials to create a safe and stimulating environment.
Conducted individual assessments of students' abilities using standardized tests or informal assessment tools.
Maintained accurate records of attendance and daily notes on each child's performance.
Read stories aloud to the children and discussed them afterwards to gauge understanding.
Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
Worked with teachers to plan field trips and special events for the students.
Worked closely with colleagues in order facilitate smooth transitions between activities throughout the day.
Helped students learn basic academic skills such as counting, alphabet recognition, writing letters and numbers.
Observed each child's development throughout the school year and reported any issues or concerns to lead teacher or director.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Organized and led activities to promote physical, mental and social development.
Taught children foundational skills in colors, shapes and letters.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Implemented hands-on, play-based strategies for experiential learning.
Observed each child to help improve social, mental and behavioral competencies.
Tracked each child's progress and reported progress to parents.
Employed variety of educational techniques to reach varied skill levels in preschool classroom.