Dianna Baker

Battle Ground

Summary

Versatile and dedicated professional with experience at Ilani Casino and Resort, excelling in cash handling and team collaboration. Demonstrated reliability through accurate financial record-keeping and enhancing customer service efficiency. Skilled in heavy equipment operation and traffic control, contributing to project success and safety compliance. Achieved significant improvements in transaction accuracy and operational efficiency.

Diligent [Desired Position] with hands-on experience in various labor-intensive tasks, including site preparation and equipment operation. Proven ability to contribute to team projects and maintain safety standards. Demonstrated reliability and strong work ethic in physically demanding roles.

Offering solid foundation of practical skills and readiness to learn and develop in dynamic environment. Brings understanding of safety procedures and basic machinery operation, ready to enhance proficiency through hands-on experience. Ready to use and develop problem-solving and teamwork skills in [Desired Position] role.

Overview

years of professional experience

Work History

Cage Cashier

Ilani Casino and Resort

06.2023 - 12.2024

Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
Provided exceptional customer service, addressing concerns promptly and professionally.
Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Quickly and accurately counted drawers at start and end of each shift.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Processed various cash transactions and answered gaming customer questions.

Bookkeeper/cashier

Safeway

07.2008 - 05.2023

Completed payroll for employees and maintained detailed records of procedures.
Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Optimized financial data accuracy, conducted thorough checks and balances.
Handled day-to-day accounting processes to drive financial accuracy.
Entered figures using 10-key calculator to compute data quickly.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Performed cash, card, and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.

Laborer

Wubben Brothers INC

06.1998 - 04.2008

Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Followed instructions and safety protocols to prevent accidents and injuries.
Followed instructions and safety protocols while operating machinery and equipment.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Demonstrated flexibility and adaptability by quickly learning new tasks or technologies as needed to keep pace with evolving industry requirements.
Operated machining equipment safely with team of operators.

Construction Flagger

Tapani Underground

02.1995 - 04.1998

Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
Provided essential instructions to foremen, crew chiefs and other flaggers.
Familiar with use of hand signaling procedures.
Accustomed to nighttime flagging in high traffic areas.
Collaborated closely with other flaggers to maintain consistent traffic patterns throughout construction sites.

Education

High School Diploma -

Mountain View High School

Vancouver, WA

06-1984

Skills

Reliability and punctuality
Professionalism and courtesy
Cash handling
Data entry efficiency
Teamwork orientation
Records maintenance
Heavy equipment operation
Excavation techniques

Soil compaction
Team support
Asphalt paving
Traffic control
Grade checking
Teamwork and collaboration
Equipment operation

Timeline