DIANNA INLOES
Flint
Summary
Friendly Server with record of personable and professional service. Energetic and reliable employee.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
Buffalo Wild Wings
Flint, Michigan
07.2020 - Current
- Manage multiple tables efficiently while ensuring high-quality guest experiences.
- Maintain cleanliness and organization of dining area to meet health standards.
- Cultivating good relationships with regular customers.
- Serving a diverse range of beverages, ensuring customer satisfaction and repeat business.
- Serving high customer volumes during sports games and weekends.
- Keeping a positive work environment through teamwork and communication with coworkers.
- Raising beverage sales and promoting a range of signature cocktails.
- Preparing garnishes.
Server
Pops For Italian
Ferndale, MI
07.2024 - 10.2025
- Worked with POS system to place orders and manage bills.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and organized dining area.
- Increased sales with upselling and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock plates, trays, and silverware.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Improved dining experience by providing prompt, attentive service to guests.
Supervisor
Tim Hortons
Flint, Michigan
07.2018 - 06.2020
- Tracked employee performance to determine areas of strength and improvement.
- Executed daily opening and closing procedures to company standard.
- Inspired teams using motivational leadership style.
Cashier
Leo's Coney Island
Davison, Michigan
07.2017 - 10.2017
- Promoted loyalty programs and store cards.
- Approached and solved problems with initiative and sound judgment.
- Offered customers information about upcoming promotions and available items.
- Addressed customer questions and complaints with professionalism.
- Bagged, boxed or wrapped products for customers.
- Informed customers of promotions and special offers to increase sales.
Education
Diploma - undefined
Clio High School
Clio, Michigan06.2019
Skills
- Mixology
- Food Running
- Suggestive Selling
- Table Bussing
- Guest Engagement
- Strong Work Ethic
- Team Player
Certification
Serv-Safe Alcohol Certified
Timeline
Server
Pops For Italian
07.2024 - 10.2025
Bartender/Server
Buffalo Wild Wings
07.2020 - Current
Supervisor
Tim Hortons
07.2018 - 06.2020
Cashier
Leo's Coney Island
07.2017 - 10.2017
Diploma - undefined
Clio High School