Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DIANNA INLOES

Flint

Summary

Friendly Server with record of personable and professional service. Energetic and reliable employee.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender/Server

Buffalo Wild Wings
Flint, Michigan
07.2020 - Current
  • Manage multiple tables efficiently while ensuring high-quality guest experiences.
  • Maintain cleanliness and organization of dining area to meet health standards.
  • Cultivating good relationships with regular customers.
  • Serving a diverse range of beverages, ensuring customer satisfaction and repeat business.
  • Serving high customer volumes during sports games and weekends.
  • Keeping a positive work environment through teamwork and communication with coworkers.
  • Raising beverage sales and promoting a range of signature cocktails.
  • Preparing garnishes.

Server

Pops For Italian
Ferndale, MI
07.2024 - 10.2025
  • Worked with POS system to place orders and manage bills.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and organized dining area.
  • Increased sales with upselling and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock plates, trays, and silverware.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Improved dining experience by providing prompt, attentive service to guests.

Supervisor

Tim Hortons
Flint, Michigan
07.2018 - 06.2020
  • Tracked employee performance to determine areas of strength and improvement.
  • Executed daily opening and closing procedures to company standard.
  • Inspired teams using motivational leadership style.

Cashier

Leo's Coney Island
Davison, Michigan
07.2017 - 10.2017
  • Promoted loyalty programs and store cards.
  • Approached and solved problems with initiative and sound judgment.
  • Offered customers information about upcoming promotions and available items.
  • Addressed customer questions and complaints with professionalism.
  • Bagged, boxed or wrapped products for customers.
  • Informed customers of promotions and special offers to increase sales.

Education

Diploma - undefined

Clio High School
Clio, Michigan
06.2019

Skills

  • Mixology
  • Food Running
  • Suggestive Selling
  • Table Bussing
  • Guest Engagement
  • Strong Work Ethic
  • Team Player

Certification

Serv-Safe Alcohol Certified

Timeline

Server

Pops For Italian
07.2024 - 10.2025

Bartender/Server

Buffalo Wild Wings
07.2020 - Current

Supervisor

Tim Hortons
07.2018 - 06.2020

Cashier

Leo's Coney Island
07.2017 - 10.2017

Diploma - undefined

Clio High School