Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dianna Madrid

Dover,DE

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

Sales Associate

Boscov's
Dover, Delaware
08.2024 - Current
  • Operate the candy counter as a cashier
  • Efficiently handling chocolate and candy sales while ensuring exceptional customer service
  • Helpful and friendly as well as great work ethics
  • Fast learner and amazing worker
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.

Server

Buffalo Wild Wings
Middletown, Delaware
03.2022 - 10.2024
  • Provided exceptional customer service to enhance dining experiences.
  • Managed food and beverage orders efficiently for accurate delivery.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Handled cash transactions and processed payments accurately.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

Middletown High School
Middletown, Delaware
06-2023

Skills

  • Cash handling
  • Point of sale operation
  • Product knowledge
  • Customer service
  • Team collaboration
  • Effective communication
  • Time management
  • Dining area maintenance
  • Friendly and outgoing
  • Teamwork and collaboration
  • Exceptional customer service
  • Problem-solving skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Boscov's
08.2024 - Current

Server

Buffalo Wild Wings
03.2022 - 10.2024

High School Diploma -

Middletown High School
Dianna Madrid