Dianna Moraru
Freeport,FL
Summary
Dynamic sales professional with a proven track record at Zija International, excelling in customer service and product sales. Expert in developing tailored solutions and driving brand promotion, while fostering teamwork and collaboration. Recognized for enhancing client loyalty and training junior representatives, contributing to overall team success and growth.
Overview
9
9
years of professional experience
Work History
Sales Associate
Zija International
09.2017 - 04.2020
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Coordinated closely with logistics teams to ensure timely delivery of orders while maintaining high customer satisfaction rates.
- Organized successful trade shows and events, showcasing products to potential clients and driving brand awareness.
- Demonstrated expert product knowledge when presenting solutions tailored specifically to each client''s unique needs.
- Implemented effective sales strategies to drive growth in market share and overall revenue.
- Trained junior sales representatives in best practices, increasing their effectiveness within the team.
- Developed customized sales presentations to effectively communicate product benefits to prospective clients.
- Established long-term relationships with clients through excellent communication and interpersonal skills.
Gym Administrator
Unica Sport Moldova
10.2011 - 05.2016
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bachelor of Management - Tourism And Hospitality Management
Tiraspol State University in Chisinau
Chisinau, Moldova06-2010
Psychopedagogy - Psychopedagogy
Bender Pedagogical College
Bender, Moldova06-2007
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Product sales
- Product recommendations
- Order processing
- Brand promotion
- Negotiation tactics
Languages
English
Professional Working
Romanian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Associate
Zija International
09.2017 - 04.2020
Gym Administrator
Unica Sport Moldova
10.2011 - 05.2016
Bachelor of Management - Tourism And Hospitality Management
Tiraspol State University in Chisinau
Psychopedagogy - Psychopedagogy
Bender Pedagogical College
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