Dianna Townsley
Middle River,MD
Overview
31
31
years of professional experience
Work History
Imaging Center Manager, Lutherville & Towson
Advanced Radiology
05.2007 - Current
- Responsible for the day to day activities of the imaging center including staffing and patient volumes.
- Responsible for monitoring several reports for billing, timesheets, over the counter collections, image reporting, and RadNet QA processes.
- Responsible for yearly reviews with all staff.
- Monitor all licenses, certifications, and credits for technologist in several modalities including x-ray, mammography, ultrasound, CT & MRI.
- Responsible for the x-ray, mammography ultrasound and DEXA technologists schedules.
- Coordinated resource allocation to optimize workflow efficiency across departments.
- Responsible for reviewing timecards in ADP and reviewing all staffs time and attendance.
- Developed training programs to enhance staff performance and service delivery.
- Oversaw daily operations, ensuring compliance with organizational policies and procedures.
- Implemented quality assurance measures to improve customer satisfaction and retention.
- Responsible for state of Maryland and ACR accreditations, certifications and inspections.
- Responsible for monthly meetings to share information from Advanced Radiology Management.
- Train new Technologists in mammography on the Hologic Selenia Dimensions unit.
- Perform high quality radiologic procedures including DR general, DEXA and Mammography.
- Developed and implemented training programs to enhance staff performance and service quality. Review Volpar evaluations of mammography staff and review PSR accountability
- Assist with Mammography QA both paperwork and performing image testing.
- Provide coverage for PSR staff as the need arises.
- Create quarterly safety meetings and drills for our service area.
- Responsible for Advanced Radiology original forms are updated and available for all offices.
- Oversaw daily operations, ensuring compliance with established policies and procedures.
- Reviewing customer satisfaction surveys. Complaints are handled quickly to assure patient retention.
- Work directly with 1st year radiologic technology students from CCBC, Essex, overseeing positioning, imaging, techniques and patient care. Evaluated student performance through objective assessments and constructive feedback.
Imaging Center Team Lead
Advanced Radiology @ St Joseph's Breast Center
08.2002 - 05.2017
- Responsible for the day to day activities of the technologists and the flow of the exams. Assist the Radiologist, PSRs, and Technologists with problems as they arise.
- Responsible for the technologist schedules, PTO requests and adequate staffing.
- Perform a variety of radiologic procedures including DR general, DEXA and Mammography.
- Assist with Mammography QA and inspections, both paperwork and performing image testing.
- Training new Technologists the 2D & 3D imaging on the Hologic Selenia Dimensions unit in mammography.
- Registering and providing portable DR imaging services for the Baltimore Ravens home games.
- Provide imaging services for Morgan State and Towson Universities on Saturdays and Sundays, schedules as well as on call.
- Obtain pathology reports; prepare post biopsy report forms, request addendums, and track findings for biopsies performed at our site.
- Perform weekly & monthly checks of O2, AED, and drug cart.
- Hold & document quarterly safety meetings and drills.
- Monitor and approve technologist credits and credentials.
- Supervise the bimonthly ordering and receiving of supplies.
- Provide coverage for Film Librarian and PSR staff when the need arises.
- Coordinate with St. Joseph's Community Outreach staff screening Saturday once a year with adequate staffing. Oversee the appointments, requesting of prior images, and documentation to the group bill department. Review reports and coordinate call back exams with SJCO staff.
- Work directly with 1st year radiologic technology students from CCBC, Essex, overseeing positioning, imaging, techniques and patient care. Evaluated student performance through objective assessments and constructive feedback.
Clinical Instructor
CCBC Medical Imaging
08.2002 - 01.2006
- Developed curriculum for diverse clinical education programs with a team of four.
- Work directly with mammography students from CCBC, Essex, reviewing equipment, positioning, QC testing, patient care and positioning.
- Provide clinical instruction to 4 students in lab, twice a year, on ARRT preparation.
Staff Technologist, PRN
Johns Hopkins Bayview
05.2000 - 06.2002
- Perform a variety of radiologic procedures including OR fluoroscopy, general and portable x-ray as well as head and abdomen CT scans.
Staff Technologist
Advanced Radiology, Multiple locations
06.1994 - 08.2002
- Perform a variety of radiologic procedures including general x-ray, DEXA, and Mammography
- Processed, labeled, and organized diagnostic images to match with patient records.
- Evaluated patient history and symptoms to determine and execute quality imaging for the patient's clinical history as well as the patient's ability.
- Perform weekly & monthly checks of O2, AED, and drug cart.
- Monitored and managed inventory and supply levels of contrast, film, and chemicals.
- Provide coverage for Film Librarian and PSR staff when the need arises.
- Assist with Mammography QA and inspections, both paperwork and performing image testing.
Education
Certificate - BLS
CPR
Baltimore01-2024
Certificate - DEXA
Hologic Corporation
Baltimore, MD01.2007
Certificate - Mammography
ARRT
Mendota Heights, MN01.1998
Certificate - Radiology
ARRT
Mendota Heights, MN01.1994
Certificate - Radiologic Technology
Johns Hopkins School of Radiology
Baltimore01.1993
Diploma -
Our Lady of Mount Carmel High School
Essex, MD01.1990
Skills
- Operations management
- Staff leadership
- Interdepartmental collaboration
- Facility management
Timeline
Imaging Center Manager, Lutherville & Towson
Advanced Radiology
05.2007 - Current
Clinical Instructor
CCBC Medical Imaging
08.2002 - 01.2006
Imaging Center Team Lead
Advanced Radiology @ St Joseph's Breast Center
08.2002 - 05.2017
Staff Technologist, PRN
Johns Hopkins Bayview
05.2000 - 06.2002
Staff Technologist
Advanced Radiology, Multiple locations
06.1994 - 08.2002
Certificate - BLS
CPR
Certificate - DEXA
Hologic Corporation
Certificate - Mammography
ARRT
Certificate - Radiology
ARRT
Certificate - Radiologic Technology
Johns Hopkins School of Radiology
Diploma -
Our Lady of Mount Carmel High School
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