Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dianna L. Wright

Waterloo,NY

Summary

Detail-oriented professional with extensive experience as a Front Desk Receptionist. Proven ability in customer service and time management, effectively coordinating patient communications and processing insurance claims. Skilled in maintaining accurate patient records and educating patients on oral hygiene, ensuring high-quality care and satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Triana and Triana, DDS
Geneva, NY
08.2017 - Current
  • Managed patient scheduling and appointment confirmations.
  • Handled incoming calls and inquiries, providing accurate information to patients and staff.
  • Assisted in maintaining patient records using electronic health record (EHR) systems.
  • Coordinated communication between dental staff and patients for seamless service delivery.
  • Process and submit insurance claims.
  • Apply payments to patient account accurately and in a timely manner.
  • Print, review and mail monthly statements

Licensed Dental Assistant

Peter Grace, DDS
Geneva, NY
08.2009 - 12.2016
  • Assisted in patient care by preparing treatment rooms and sterilizing instruments.
  • Supported dentists during procedures by anticipating needs and providing necessary tools.
  • Sterilization Procedures.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Maintained accurate patient records.

Licensed Dental Assistant

David L Curtis DDS
Geneva, NY
2004 - 08.2009
  • Assisted in patient care by preparing treatment rooms and sterilizing instruments.
  • Supported dentists during procedures by anticipating needs and providing necessary tools.
  • Sterilization Procedures.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Maintained accurate patient records

Education

Dental Assisting -

Wayne Finger Lakes Boces
Canandaigua, NY
03-2004

Skills

  • Customer service
  • Attention to detail
  • Time management

Certification

New York State Licensed Dental Assistant

Notary Public

Timeline

Front Desk Receptionist

Triana and Triana, DDS
08.2017 - Current

Licensed Dental Assistant

Peter Grace, DDS
08.2009 - 12.2016

Licensed Dental Assistant

David L Curtis DDS
2004 - 08.2009

Dental Assisting -

Wayne Finger Lakes Boces