Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Dianne Gaines

Raymond,ME

Summary

Dynamic professional with a strong work ethic and integrity, experienced as an Office Manager at McAleney New Medows Lobster. Proven track record in managing payroll for over 15 employees and reconciling bank statements with exceptional attention to detail. Committed to delivering outstanding customer service and fostering positive client relationships.

Overview

47
47
years of professional experience

Work History

Cashier

Shaws Star Market
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Office Manager

McAleney New Medows Lobster
11.1978 - 04.2017
  • Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents.
  • Served as main point of contact for all. business needs.
  • Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
  • Communicated regularly with clients regarding billing inquiries, resolving disputes fairly and maintaining strong professional relationships.
  • Managed payroll processing for 15+ employees.
  • Conducted regular inventory audits to verify accuracy of reported quantities, identifying discrepancies and making necessary adjustments in a timely manner.
  • Provided exceptional customer service when addressing client inquiries or concerns.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.

Education

Accounting And Finance

Deering High School
Portland

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Attention to detail

Interests

  • Animal Care
  • Volunteering at community kitchens and food-related charities
  • Antiquing

Timeline

Cashier

Shaws Star Market
10.2024 - Current

Office Manager

McAleney New Medows Lobster
11.1978 - 04.2017

Accounting And Finance

Deering High School
Dianne Gaines