Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianne Myers

Grantsville

Summary

Customer-oriented, strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets.

Overview

35
35
years of professional experience

Work History

Account Representative

XPO Logistics
Camp Hill
04.1989 - 02.2024

Receiving inbounds into SAP system .

Managed inventory control, conducted audits, created outbound shipping orders, communicated daily with customers, and solved problems efficiently.

  • Facilitated pricing proposals and supported contract negotiations with clients to enhance agreement terms.
  • Collaborated with internal teams to streamline operations and enhance service delivery.
  • Responded to client inquiries and resolved service issues promptly.
  • Coordinated logistics and transportation solutions for diverse clientele.
  • Managed customer accounts and maintained client relationships effectively.
  • Developed training materials for new hires to ensure consistent service standards.
  • Advocated for customer needs within the organization to improve satisfaction levels.
  • Resolved customer complaints in a timely manner.
  • Served as primary contact and support for maintaining account information and opening and closing accounts.

Education

Dept. Of Education Diploma
Harrisburg , PA

Skills

  • Customer service
  • Inventory management
  • Data analysis
  • Contract negotiation
  • Problem resolution
  • Document control
  • Goal oriented
  • Data tracking
  • Customer relationship management

Timeline

Account Representative

XPO Logistics
04.1989 - 02.2024

Dept. Of Education Diploma
Dianne Myers