Dianne Schachtel
Lancaster,PA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Med express urgent care
Lancaster, PA
04.2023 - 05.2024
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Administered medications under physician's supervision.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Phlebotomist
Lancaster General Hospital
Lancaster, PA
10.2021 - 03.2022
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Maintained accurate records of collected specimens and test results.
- Prepared specimens for transport to external laboratories.
Medical Assistant
Abington Reproductive Medicine
Lancaster, PA
03.2015 - 04.2020
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared reagents, media, stains, solutions, and other materials used in testing procedures.
Personal Care Assistant
Home Instead
Wyoming, Delaware
04.2007 - 02.2012
- Developed individual plans of care based on assessment findings and physician orders.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Administered medication under supervision of a registered nurse or physician.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Transported patients to medical, dental and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Assisted with meal planning to meet nutritional plans.
Education
Certification - Medical Lab Assistant/ Phlebotomist
LA Wilson Tech
Dix Hills NY06-1983
Skills
- Inventory Management
- HIPAA Compliance
- Indirect Patient Care
- Patient Flow Management
Timeline
Medical Assistant
Med express urgent care
04.2023 - 05.2024
Phlebotomist
Lancaster General Hospital
10.2021 - 03.2022
Medical Assistant
Abington Reproductive Medicine
03.2015 - 04.2020
Personal Care Assistant
Home Instead
04.2007 - 02.2012
Certification - Medical Lab Assistant/ Phlebotomist
LA Wilson Tech