Diavian Salter
Tacoma
Summary
Motivated professional. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Virginia Mason
04.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Barista
Juice and smoothie bar
05.2023 - 01.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Team Member
Chick Fill A
11.2021 - 08.2022
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Identified needs of customers promptly and efficiently.
Cashier Team Lead
McDonald's
09.2017 - 08.2021
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Scanned items and checked pricing on cash register for accuracy.
Education
Associate of Arts - Biology And Chemistry
Tacoma Community College
Tacoma, WA06.2023
Skills
- Friendly and Outgoing
- Conflict Mediation
- Exceptional Customer Service
- Performance Improvement
- Solid Problem Solver
- Team Player
- Active Listener
Education and Training
true
Timeline
Patient Access Representative
Virginia Mason
04.2024 - Current
Barista
Juice and smoothie bar
05.2023 - 01.2024
Team Member
Chick Fill A
11.2021 - 08.2022
Cashier Team Lead
McDonald's
09.2017 - 08.2021
Associate of Arts - Biology And Chemistry
Tacoma Community College
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