Diaviana Jackson
Hammonton,NJ
Summary
I am a Dedicated and compassionate Certified Medical Assistant with exceptional interpersonal skills and a strong commitment to providing high-quality patient care. With a Proven ability to communicate effectively with patients, families, and healthcare professionals, ensuring a positive and supportive environment, I am seeking to leverage my expertise in patient relations and clinical support to contribute to the success of a dynamic healthcare team.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Complete Care
Vineland, NJ
03.2026 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and follow-ups, optimizing clinic workflow and reducing wait times.
- Performed routine lab tests and specimen collection, maintaining accuracy in patient records.
- Educated patients on treatment plans and medication usage, enhancing understanding of health conditions.
- Assisted in patient intake and medical history documentation, ensuring accuracy and confidentiality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
Human Resources Assistant(HSA)
Ancora Psychiatric Hospital
11.2023 - 06.2025
- Patient Care: Providing direct care and support to patients with behavioral health issues.
- Monitoring: Observing and recording patient behavior and progress.
- Intervention: Implementing therapeutic interventions and crisis management techniques.
- Collaboration: Working closely with healthcare professionals to develop and implement treatment plans.
- Documentation: Maintaining accurate patient records and documentation.
- Support: Offering emotional support and guidance to patients and their families.
- Education: Educating patients and families about behavioral health conditions and treatment options.
- Safety: Ensuring a safe and supportive environment for patients.
Behavioral Health Technician(BHT)
Pyramid Healthcare
09.2019 - 07.2020
- Patient Care: Providing direct care and support to patients with behavioral health issues.
- Monitoring: Observing and recording patient behavior and progress. Intervention: Implementing therapeutic interventions and crisis management techniques.
- Collaboration: Working closely with healthcare professionals to develop and implement treatment plans.
- Documentation: Maintaining accurate patient records and documentation.
- Support: Offering emotional support and guidance to patients and their families.
- Education: Educating patients and families about behavioral health conditions and treatment options.
- Safety: Ensuring a safe and supportive environment for patients.
Education
High school diploma -
ATLANTIC COUNTY INSTITUTE OF TECHNOLOGY
06-2019
CCMA - CCMA: Externship
North American Spine And Pain
Blackwood, NJ08-2025
Certified Medical Assistant - Certified Medical Assisitant
Prism Career Institute
Cherry Hill, NJ09-2025
Skills
- Documentation
- Organization
- CPR
- Phlebotomy
- EPIC EHR system
- Injection
- Computer Literacy
- Scheduling
- Patient Care
- Crisis Intervention
- Time Management
- Specimens collection and processing
- HIPAA compliance
- Patient scheduling
- Conflict resolution
- Problem-solving
- Time management
- BLS
- Vital Signs
- Medical Terminology
- EKG
- Administering Medication
- Compassion
- Clinical Skills
Timeline
Certified Medical Assistant
Complete Care
03.2026 - Current
Human Resources Assistant(HSA)
Ancora Psychiatric Hospital
11.2023 - 06.2025
Behavioral Health Technician(BHT)
Pyramid Healthcare
09.2019 - 07.2020
High school diploma -
ATLANTIC COUNTY INSTITUTE OF TECHNOLOGY
CCMA - CCMA: Externship
North American Spine And Pain
Certified Medical Assistant - Certified Medical Assisitant
Prism Career Institute