Dibin Wu
Marysville
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Tasty Buffet. Recognized for enhancing guest satisfaction through proactive engagement and personalized service. Adept at managing tables efficiently while maintaining a clean environment, contributing to a seamless dining experience and fostering team success during peak hours.
Overview
3
3
years of professional experience
Work History
Server
Tasty Buffet
09.2021 - 09.2024
- Provided exceptional customer service in fast-paced dining environments.
- Managed tables efficiently, ensuring timely food and beverage delivery.
- Addressed customer inquiries and resolved complaints promptly to improve guest retention.
- Maintained cleanliness of dining area, ensuring compliance with health and safety regulations.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Education
Bachelor of Science - Computer Science
University of California, Los Angeles
Los Angeles, CA06-2026
Bachelor of Science - Computer Science
Yuba College
Marysville, CA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Server
Tasty Buffet
09.2021 - 09.2024
Bachelor of Science - Computer Science
University of California, Los Angeles
Bachelor of Science - Computer Science
Yuba College
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