Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

Dickerntson Ciceron

West Palm Beach,FL

Summary

Customer service professional skilled in conflict resolution and team collaboration. Trains new staff and enhances customer experiences through effective communication and adaptability. Delivers exceptional service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Usher/Busser/Janitor/Host

CMX Cinemas
Palm Beach Gardens, Florida
01.2025 - 12.2025
  • Greeted customers warmly and resolved ticket booth and movie-related issues to enhance guest experience.
  • Assisted patrons with ticketing inquiries and coordinated seating arrangements to ensure smooth operations.
  • Trained new ushers on best practices and company policies effectively.
  • Monitored theaters for cleanliness and addressed any issues promptly.
  • Provided information on movie showtime and amenities available.
  • Fostered positive relationships with staff and management to promote teamwork and a supportive work environment.

Associate

Burlington
Lake Park, FL
10.2024 - 11.2024
  • Resolved customer complaints by delivering timely and effective solutions, enhancing customer satisfaction.
  • Assisted customers with product inquiries and service issues, ensuring a positive shopping experience.
  • Stocked shelves and organized merchandise displays to maintain store appearance and accessibility.

ASSOCIATE

Walmart
Lake Park, Florida
06.2022 - 04.2024
  • Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
  • Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking.
  • Assisted customers with product inquiries, ensuring satisfaction through exceptional service.
  • Collaborated with team members to streamline store operations and improve customer experience.
  • Troubleshot various customer issues and building successful solutions.

Education

Associate of Arts - ENGINEER

Palm Beach State Collage
Palm Beach Gardens, FL
12-2027

Skills

  • Time management
  • Customer service
  • Critical thinking
  • Team collaboration
  • Conflict resolution
  • Training and development
  • Adaptability
  • Communication
  • Cash register operation
  • Spanish and Haitian Creole

Volunteer Experience

Member, Future Business Leader of America, Palm Beach Gardens, FL, 01/01/19, 01/01/23, A school club member, beach clean-ups, charity, and organized marketing and business plans. Practiced accounting through this club.

Timeline

Usher/Busser/Janitor/Host

CMX Cinemas
01.2025 - 12.2025

Associate

Burlington
10.2024 - 11.2024

ASSOCIATE

Walmart
06.2022 - 04.2024

Associate of Arts - ENGINEER

Palm Beach State Collage
Dickerntson Ciceron