Customer service professional skilled in conflict resolution and team collaboration. Trains new staff and enhances customer experiences through effective communication and adaptability. Delivers exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Usher/Busser/Janitor/Host
CMX Cinemas
Palm Beach Gardens, Florida
01.2025 - 12.2025
Greeted customers warmly and resolved ticket booth and movie-related issues to enhance guest experience.
Assisted patrons with ticketing inquiries and coordinated seating arrangements to ensure smooth operations.
Trained new ushers on best practices and company policies effectively.
Monitored theaters for cleanliness and addressed any issues promptly.
Provided information on movie showtime and amenities available.
Fostered positive relationships with staff and management to promote teamwork and a supportive work environment.
Associate
Burlington
Lake Park, FL
10.2024 - 11.2024
Resolved customer complaints by delivering timely and effective solutions, enhancing customer satisfaction.
Assisted customers with product inquiries and service issues, ensuring a positive shopping experience.
Stocked shelves and organized merchandise displays to maintain store appearance and accessibility.
ASSOCIATE
Walmart
Lake Park, Florida
06.2022 - 04.2024
Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking.
Assisted customers with product inquiries, ensuring satisfaction through exceptional service.
Collaborated with team members to streamline store operations and improve customer experience.
Troubleshot various customer issues and building successful solutions.
Member, Future Business Leader of America, Palm Beach Gardens, FL, 01/01/19, 01/01/23, A school club member, beach clean-ups, charity, and organized marketing and business plans. Practiced accounting through this club.