Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Diego Alvidrez

Cypress,CA

Summary

Dynamic and results-driven professional with experience at McDonald’s, excelling in customer service and team leadership. Proven ability to resolve conflicts and enhance customer satisfaction while maintaining accurate cash handling. Skilled in multitasking and organization, ensuring a safe and efficient work environment. Fast learner committed to fostering collaboration and achieving operational excellence.

Overview

3
3
years of professional experience

Work History

Laborer

CMI Masonry
Buena Park, CA
02.2023 - Current

I prepare all the materials for the masons so they have everything that is needed for them to continue building and laying block.

Carried out accurate rebar bending and block cutting tasks.

Utilized hand and power tools effectively.

Regularly performed tasks on scaffolding at considerable heights.

Trained to manage forklift and reachlift operations with precision.

Shift Leader

McDonald’s
Cypress, CA
08.2022 - 02.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Degree -

Gilbert High School
Anaheim, CA
2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Cash handling
  • Customer engagement

Affiliations

I am affiliated with an automotive shop called triplenine automotive that sponsors me to represent them at any events I go to. I also help run the social media and by making sales.

References

Jesus Jacinto (owner of the automotive shop that sponsors me) - +1 (562) 638-8778

Kenon Harris (manager at McDonald’s) - (951) 334-3128

Timeline

Laborer

CMI Masonry
02.2023 - Current

Shift Leader

McDonald’s
08.2022 - 02.2024

High School Degree -

Gilbert High School