Diego Castro
Las Vegas
Summary
Proven customer service expert from Walmart, adept in cash handling and fostering customer loyalty. Excelled in a fast-paced environment, ensuring transaction accuracy and delivering exceptional service, leading to positive customer feedback. Demonstrates strong teamwork and communication skills, significantly enhancing shopping experiences.
Overview
1
1
year of professional experience
Work History
Cashier
Walmart
06.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Centennial High School
10200 W Centennial Pkwy06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling and management
- Written and verbal communication
- Professionalism and courtesy
- Team collaboration
- Reliability and punctuality
Timeline
Cashier
Walmart
06.2022 - 08.2023
High School Diploma -
Centennial High School
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