Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Diego Cendales

Houston,TX

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

JD Sports
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Assistant Manager

Dawa Texas Properties
01.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Sales Associate

Zumiez
03.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Champions Of Real Estate
Houston, TX

High School Diploma -

Memorial High School
Houston, TX
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Bilingual
  • Problem Solving
  • Communication
  • negotiation

Accomplishments

  • Documented and resolved tenant communication gaps, leading to improved satisfaction and a 20% reduction in response times

Certification

  • Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
  • Lifeguarding Certification - American Red Cross.

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

JD Sports
06.2024 - Current

Sales Associate

Zumiez
03.2023 - 08.2024

Assistant Manager

Dawa Texas Properties
01.2023 - Current

Champions Of Real Estate

High School Diploma -

Memorial High School
Diego Cendales