Diego Garcia
Kyle,TX
Summary
Assistant Manager with over 8 years of progressive experience in the entertainment sector, demonstrating a forward-thinking approach in team leadership, financial accuracy, and market share growth. Exhibits a robust blend of skills in customer service, strategic planning, and operational efficiency, leading to significant improvements in team productivity and customer satisfaction. Committed to leveraging innovative management practices and a visionary outlook to drive future success in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Elevate Entertainment Group
Kyle, TX
05.2021 - Current
- Demonstrated strong leadership skills in effectively managing and promoting a positive work culture
- Ensured strict safety and TABC compliance
- Boosted market share with strategic movie schedules
- Led promotional events that boosted customer engagement and sales
- Cultivated a team culture of positivity, enhancing overall productivity
Floor Manager
Hometown Cinemas
Lockhart, TX
05.2016 - 09.2020
- Implemented strategies to optimize theater operations and enhance customer experience
- Innovatively led the transition to a drive-in theater model during pandemic
- Maximized market share by devising strategic movie schedules
- Pioneered a training program for new hires to boost operational efficiency
- Revolutionized projector maintenance, minimizing downtime
Education
English -
Austin Community College District
12.2021
English -
St. Edward's University
12.2019
Skills
- Customer Relationship Management (CRM)
- Process Improvement
- Point of Sale (POS) Systems
- Kitchen Management Experience
- Project Management
- Communication skills
- Cost Reduction
- Sales monitoring
- Operations Management
- Staff Development
Certification
- Texas Food Safety Manager Certification
- TABC Certified
Timeline
Assistant Manager
Elevate Entertainment Group
05.2021 - Current
Floor Manager
Hometown Cinemas
05.2016 - 09.2020
English -
Austin Community College District
English -
St. Edward's University
- Texas Food Safety Manager Certification
- TABC Certified
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