Diego Hernandez
San Jose,CA
Summary
Dynamic sales associate with proven success at Cali Boxing & Fitness, excelling in customer service and visual merchandising. Adept at building relationships and adapting sales strategies, consistently exceeding sales goals. Skilled in cash handling and problem-solving, contributing to high customer satisfaction and team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Cali Boxing & Fitness
San Jose, CA
08.2023 - Current
- Assessed customer needs to provide assistance and information on product features.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed credit card transactions quickly and securely.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Adhered to company initiatives and achieved established goals.
- Greeted customers to determine wants or needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed transactions using a point-of-sale system.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
Concrete Pump Linesman
Family Business
San Jose, CA
01.2019 - Current
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
- Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
- Ensured safety standards were adhered to while working on the job site.
- Loaded and unloaded concrete pump attachments to meet specific job requirements.
- Lubricated and maintained machines prior to setup, calibration and operation.
- Performed regular testing of concrete pump lines prior to use.
- Delivered sample solutions for laboratory analysis.
- Conducted routine maintenance on pumps, hoses and other equipment.
- Connected pump hoses and pipelines to transfer material.
- Troubleshot issues with pumps, hoses and other components in a timely manner.
- Dismantled concrete pumping systems upon completion of projects.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Economics
Mission College
Santa Clara, CA05-2029
High School Diploma -
Piedmont Hills High School
San Jose, CA05-2024
Skills
- Customer service
- Visual merchandising
- Sales processing
- Team collaboration
- Time management
- Problem solving
- Adaptable sales strategies
- Relationship building
- Store opening and closing
- Negotiation tactics
- Hospitality and accommodation
- Cash handling accuracy
- Exceeds sales goals
- Positive and professional
Affiliations
- Soccer
- Ice Hockey
- Boxing
- Weightlifting
- Swimming
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Excellent at Sales
- High School Honors
Certification
- High School Diploma
Timeline
Sales Associate
Cali Boxing & Fitness
08.2023 - Current
Concrete Pump Linesman
Family Business
01.2019 - Current
Economics
Mission College
High School Diploma -
Piedmont Hills High School
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