Diego Jimenez
Greenville,SC
Summary
Dynamic Assistant Manager with a proven track record at Pie Guys Pizza, enhancing customer satisfaction and fostering a positive work environment. Skilled in bilingual communication and strategic planning, I excel in staff development and CRM, significantly boosting team morale and performance. Passionate about driving success and exceeding expectations through effective leadership and financial acumen.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Pie Guys Pizza
04.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment..
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Carolina Academy High School
Greenville, SC06.2020
Automotive Mechanics
Enoree Carrier Center
Travelers Rest, Sc06.2020
Skills
- Bilingual (English & Spanish)
- Product and service knowledge
- Staff Training and Development
- Money Handling
- Staff Supervision
- Staff Management
- Customer Relationship Management (CRM)
- Compliance understanding
- Strategic Planning
- Staff Development
- Employee Performance Evaluations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Pie Guys Pizza
04.2019 - Current
Carolina Academy High School
Automotive Mechanics
Enoree Carrier Center
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