Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Jimenez

Powell,TN

Summary

Dynamic Sales Associate with proven expertise at Kroger, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective cash handling. Skilled in teamwork and problem-solving, consistently contributing to store performance and training new staff to foster a collaborative environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Kroger
Powell, TN
11.2023 - 02.2025
  • Promoted merchandise through strategic organization of displays.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Target
Powell, TN
08.2024 - 01.2025
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

Diploma -

Powell High School
Powell, TN
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Stocking and receiving
  • Client service
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Retail store operations
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Self-checkout assistance
  • Product promotions

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Target
08.2024 - 01.2025

Sales Associate

Kroger
11.2023 - 02.2025

Diploma -

Powell High School
Diego Jimenez