Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Lima

Lowell,Massachusetts

Summary

I have a three year experience dealing with customer service. My bosses always have told me that my customer service is great, and this is the reason they want to keep me working for them. Although, I am tired of dealing with food business, and I am looking forward to apply for Dentist's Assistant. Mobility is not a problem for me, considering I have my own car, and am able to move to furthers locations. A friend indicated me this job, Maria Eduarda works at Lawrence, MA location.

Overview

3
3
years of professional experience

Work History

Server

Jimmy's Pizza
08.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Employee

McDonald's
01.2021 - 10.2022
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Construction Worker

Rocha Boston
08.2021 - 10.2021
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Gathered and disposed of worksite debris to remove safety hazards.

Education

GED -

Collegiate Charter School Of Lowell
Lowell, MA
07.2022

Skills

  • Special Requests and Substitutions
  • Warm and Friendly
  • Team Player
  • Able to Lift 30 Pounds
  • Greeting and Seating Guests
  • Guest Satisfaction
  • Guest Accommodations
  • Hospitality Service Expertise
  • Phone Inquiries

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional

Timeline

Server

Jimmy's Pizza
08.2021 - Current

Construction Worker

Rocha Boston
08.2021 - 10.2021

Employee

McDonald's
01.2021 - 10.2022

GED -

Collegiate Charter School Of Lowell

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Diego Lima