Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Diego Meza

Mesquite

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Ihop ACG
Garland
01.2025 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed guest orders and maintained accurate point-of-sale transactions.
  • Assisted in training new servers on menu items and service standards.
  • Maintained cleanliness of dining area and adhered to health regulations.
  • Resolved customer complaints promptly to enhance dining experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Prepared checks, itemizing total meal costs and taxes.
  • Stocked service areas with supplies during slow periods.

Host Trainer

Ihop ACG
Garland
03.2024 - 01.2025
  • Trained new hosts in customer service and restaurant protocols.
  • Provided feedback to improve hosting procedures and service standards.
  • Resolved guest inquiries and concerns promptly and professionally.
  • Collaborated with kitchen staff to manage table turnover efficiently.
  • Provided advice and assistance to ensure smooth operations during shift changes.
  • Maintained cleanliness and organization of the host stand area.
  • Encouraged a positive work environment among all members of the hosting team.

Education

High School Diploma -

Vanguard High School
Mesquite, TX
05-2026

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Inventory replenishment
  • Strong work ethic
  • Time management
  • Health regulations adherence
  • Equipment maintenance
  • Packaging and labeling
  • Picking and packing
  • Sorting and labeling

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Nationally Registered Certified Medical Assistant
  • Patient Care Technician

Timeline

Server

Ihop ACG
01.2025 - Current

Host Trainer

Ihop ACG
03.2024 - 01.2025

High School Diploma -

Vanguard High School
Diego Meza