Diego Noriega
Summary
A dedicated and results-driven individual with a strong passion for construction management. Ready to learn how to create a solid foundation in project planning, execution, and oversight, along with a keen eye for detail and a commitment to delivering high-quality projects on time and within budget. Ready to take on the challenges of construction management with a strong work ethic, and problem-solving abilities, and ready to deliver successful projects.
Overview
3
3
years of professional experience
Work History
YMCA Membership and Guest Services
North Rutherford YMCA
09.2022 - Current
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction
- Collaborated closely with other departments to meet guest needs and provide the best possible experience
- Processed guest payments and provided accurate change
- Supported team members by offering constructive feedback and coaching as needed
- Helped members and guests with creating memberships and any type of other questions they needed help understanding
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Grocery Clerk
Publix Grocery Store
07.2020 - 07.2022
- Cleaned shelves and restocked with new inventory when products stock ran low
- Maintained and organized store displays to enhance product visibility and expedite product location activities
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks
- Notified management of customer or employee accidents
- Identified and quickly handled spill clean-up
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment
- Pulled items on the shelf's forward to make the store look neat
Education
Construction Management -
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Lavergne High School
La Vergne, TN05.2022
Skills
- Team contribution
- Strong Communication
- Quick Learner
- Problem Solving
- Bilingual
- Keeping workspace organized
- Policy Enforcement
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
YMCA Membership and Guest Services
North Rutherford YMCA
09.2022 - Current
Grocery Clerk
Publix Grocery Store
07.2020 - 07.2022
Construction Management -
Middle Tennessee State University
High School Diploma -
Lavergne High School
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