Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Pena

Miami ,FL

Summary

Dynamic and results-oriented professional with a proven track record in customer service and problem-solving skills. Elevated guest experiences at Elemental Hotel Miami Airport, demonstrating exceptional attention to detail and hospitality services. Promoted to team leader at Hyco Logistics, showcasing leadership and initiative-taking. Skilled in time management and adept at fostering positive relationships.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Elemental Hotel Miami Airport
Miami, FL
01.2023 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Warehouse Labor

Ameriworld Enterprises
Miami, FL
04.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

General Labor Construction Worker

Hyco Logistics
Indianapolis
08.2021 - 12.2022

First 6 months as a normal labor

I was then promoted to team leader

Education

Phlebotomist -

Centurion Academy
Miami, FL

High School Diploma -

RBV
Venezuela

English Diploma -

Npti
Miami

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Hospitality services
  • Initiative-taking

Timeline

Front Desk Receptionist

Elemental Hotel Miami Airport
01.2023 - 03.2023

Warehouse Labor

Ameriworld Enterprises
04.2022 - 01.2023

General Labor Construction Worker

Hyco Logistics
08.2021 - 12.2022

Phlebotomist -

Centurion Academy

High School Diploma -

RBV

English Diploma -

Npti
Diego Pena