Diego Zarate Acosta
Mission Viejo,CA
Summary
Individual holds themselves to the highest standards in all aspects of life and continually seek improvement. Excel under pressure, challenging themselves with rigorous courses and remaining active in volunteering. Additionally, completely fluent in Spanish, allowing for engagement with a broader demographic.
Overview
3
3
years of professional experience
Work History
Cashier
Sno2go
- Current
- Greeting customers
- Keeping work area clean
- Taking orders
- Making the shaved ice, and ice cream.
Ride Operator
Pumpkin Patch
10.2023 - 10.2023
- Greeting customers
- Followed safety procedures for operating and loading, and unloading passengers from amusement park rides.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
In charge of customer service
Omarsand Private Drivers
06.2021 - 05.2022
- Developed a set of pre-set responses that helped streamline the booking process for clients
- Implemented new organizational methods to keep track of the many different drivers providing their service at the same time
- Aided in the creation of the company’s policies.
- Developed strong relationships with internal stakeholders, ensuring seamless communication and collaboration between departments for efficient production management.
In charge of stocking
Just Call Angel Boutique
06.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Built rapport with customers through empathetic listening and understanding of their unique needs or preferences.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Cashier
Mercado Corona
03.2022 - 04.2022
- Keeping the work area clean
- In charge of stocking
- Sales.
- Greeted customers entering the store and responded promptly to customer needs.
Education
Bachelor of Arts - Political Science
University of Southern California
Los Angeles, CA05.2027
Bachelor of Arts - International Relations
University of Southern California
Los Angeles, CA05.2027
High School Graduate -
Laguna Hills High School
Laguna Hills, CA06.2023
Skills
- Bilingual (Spanish)
- Knowledge in graphic design
- Experience in customer service area
- Knowledge in excel
- Good public speaking
- Teamwork and Collaboration
- Critical Thinking
- Problem Resolution
- Verbal Communication
- Decision-Making
- Dependable and Responsible
- Flexible and Adaptable
Volunteer Experience
06/01/19, 05/31/22, Aid, Camino Health Center, Lake Forest, CA
References
- Yeni Acosta, Mom, (949) 438-9285
- Omar Sandoval, Dad, (949) 619-996
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ride Operator
Pumpkin Patch
10.2023 - 10.2023
Cashier
Mercado Corona
03.2022 - 04.2022
In charge of customer service
Omarsand Private Drivers
06.2021 - 05.2022
In charge of stocking
Just Call Angel Boutique
06.2021 - 05.2022
Cashier
Sno2go
- Current
Bachelor of Arts - Political Science
University of Southern California
Bachelor of Arts - International Relations
University of Southern California
High School Graduate -
Laguna Hills High School