Diego Aguirre-Shaw
Attica
Summary
Dynamic sales professional at Ken Ganley Hyundai, excelling in customer relationship building and closing techniques. Adept at upselling and cross-selling, I consistently enhance client satisfaction and loyalty, driving vehicle turnover and optimizing inventory management. Committed to delivering exceptional service and adapting to changing market demands.
Overview
6
6
years of professional experience
Work History
Sales Professional
Ken Ganley Hyundai
07.2024 - Current
- Developed strong customer relationships to enhance client satisfaction and loyalty.
- Executed daily sales strategies to increase vehicle turnover and meet dealership goals.
- Collaborated with team members to optimize inventory management for timely vehicle availability.
- Conducted thorough product demonstrations, highlighting key features and benefits to prospective buyers.
- Resolved customer inquiries promptly, improving overall service delivery and satisfaction rates.
- Utilized CRM software to track leads and follow up with potential clients effectively.
Bank Teller
Sutton Bank
07.2023 - 07.2024
- Processed customer transactions efficiently and accurately.
- Managed cash drawer, ensuring balanced transactions at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Educated customers on banking products and services to enhance financial literacy.
Manager
Penn Station East Coast Subs
07.2022 - 07.2023
- Oversaw daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Implemented process improvements, resulting in increased efficiency and reduced waste.
- Managed inventory levels, optimizing supply chain processes to minimize costs.
Press Operator
Lakepark Industries Of Ohio
07.2021 - 07.2022
- Operated press machinery to produce high-quality products efficiently.
- Monitored production processes to ensure adherence to safety and quality standards.
- Conducted routine maintenance on equipment, reducing downtime and enhancing performance.
- Collaborated with team members to troubleshoot and resolve operational issues effectively.
Production Worker
LSC Communications
01.2020 - 07.2021
- Operated machinery to produce high-quality printed materials efficiently.
- Monitored production line to ensure adherence to safety and quality standards.
- Collaborated with team members to streamline workflow and improve output.
- Conducted routine maintenance on equipment, reducing downtime and enhancing reliability.
Education
Associate of Arts - Liberal Arts
Notre Dame College
South Euclid, Ohio, OH12-2020
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Sales closing
- Customer retention
- Adaptability to change
Timeline
Sales Professional
Ken Ganley Hyundai
07.2024 - Current
Bank Teller
Sutton Bank
07.2023 - 07.2024
Manager
Penn Station East Coast Subs
07.2022 - 07.2023
Press Operator
Lakepark Industries Of Ohio
07.2021 - 07.2022
Production Worker
LSC Communications
01.2020 - 07.2021
Associate of Arts - Liberal Arts
Notre Dame College