Summary
Overview
Work History
Education
Skills
Community Service
References
Timeline
Generic

Diego Salas

Thousand Oaks,CA

Summary

Proactive host with a strong ability to streamline services through updated and reorganized systems. Adept in delivering exceptional customer service and equipped with training in team management. Friendly, reliable, and excited to take initiative to consistently provide excellent work.

Overview

1
1
year of professional experience

Work History

Host

Crawford's Social
11.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Crew Member

Donut Depot
06.2023 - 08.2023
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks, CA
06.2023

Skills

    Guest Relations

    Customer Service

    Team Collaboration

    Multitasking proficiency

    Effective Time Management

    Detail Oriented

Community Service

Eagle Scout with over 500 hours of community service. 

Consistently volunteered at MPTF, a non-profit dedicated to retired geriatric peoples in the entertainment industry. 

References

Available upon request

Timeline

Host

Crawford's Social
11.2023 - Current

Crew Member

Donut Depot
06.2023 - 08.2023

High School Diploma -

Thousand Oaks High School

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Diego Salas