Diela Mendoza
Alamogordo
Summary
Detail-oriented professional with extensive experience in service-oriented roles. Expertise in maintaining organization and efficiency in fast-paced environments while prioritizing customer satisfaction. Collaborative team player dedicated to improving processes and responding effectively to diverse needs.
Overview
4
4
years of professional experience
Work History
Housekeeper
The Lodge
Cloudcroft
05.2026 - Current
- Maintained cleanliness of guest rooms and common areas to enhance guest experience.
- Assisted in inventory management, tracking cleaning supplies and notifying management when low.
- Organized storage areas for cleaning supplies, maintaining an orderly work environment.
- Collaborated with team members to complete cleaning tasks efficiently during peak times.
- Responded promptly to guest requests for additional services or amenities during their stay.
Service Advisor
Brakes Plus
Temple
01.2026 - 05.2026
- Assisted customers with service inquiries and vehicle maintenance needs.
- Scheduled appointments and managed daily service workflow efficiently.
- Explained service options and recommendations to customers clearly.
- Collaborated with technicians to ensure accurate service execution.
- Prepared invoices for services rendered and collected payments from customers.
Barista
Atrium Coffee
Temple
09.2025 - 01.2026
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and other coffee preparation equipment effectively.
- Engaged with customers to provide excellent service and recommendations.
- Managed inventory by restocking supplies as needed throughout shifts.
- Handled cash transactions accurately at the register during busy periods.
Barista
Starbucks
08.2024 - 11.2024
- Dedicated Barista with experience in delivering exceptional customer service and crafting high-quality beverages in a fast-paced environment.
- Skilled in beverage preparation, cash handling, and maintaining cleanliness while adhering to health and safety standards.
Barista
Peggys Coffee House
Temple
05.2024 - 08.2024
- Operated espresso machines and other coffee preparation equipment effectively.
- Prepared and served a variety of coffee beverages to customers.
- Collaborated with team members to ensure smooth daily operations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Childcare Teacher
Our Little Texans
09.2023 - 05.2024
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Introduced new teaching methods such as project-based learning, resulting in increased student engagement and motivation.
- Increased student collaboration by developing group projects and team-building activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Receptionist
Venice Spa & Nails
02.2022 - 06.2022
- Greeted guests at front desk and facilitated check-in process through engaging conversations.
- Answered phones, booked appointments, greeted customers, and assisted guests and staff to ensure smooth operations.
- Maintained organized and clean front office area to foster a professional and welcoming environment for visitors and employees.
Education
High school Diploma -
Bolton New Tech @ Waskow
Belton, TX01-2016
Skills
- Cleaning Techniques
- Safety Protocols
- Attention to detail
- Time management
- Organization
- Multitasking
- Customer service
- Data entry
- Supply Inventory
- Activity Planning
- Communication skills
- Telephone skills
- Caring and Understanding
- Adaptability
Timeline
Housekeeper
The Lodge
05.2026 - Current
Service Advisor
Brakes Plus
01.2026 - 05.2026
Barista
Atrium Coffee
09.2025 - 01.2026
Barista
Starbucks
08.2024 - 11.2024
Barista
Peggys Coffee House
05.2024 - 08.2024
Childcare Teacher
Our Little Texans
09.2023 - 05.2024
Receptionist
Venice Spa & Nails
02.2022 - 06.2022
High school Diploma -
Bolton New Tech @ Waskow