Dedicated server with strong cash handling and problem resolution skills. Proven ability to manage beverage orders efficiently while delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Server
Black Draft Distillery
Martinsburg
12.2023 - Current
Delivered exceptional customer service in fast-paced distillery, enhancing guest experience.
Took customer orders accurately while ensuring timely service. from customers accurately and in a timely manner.
Managed beverage orders efficiently during peak hours.
Responded efficiently to guest inquiries and complaints in a professional manner.
Curated personalized spirit recommendations based on customer tastes, fostering customer satisfaction. and cocktails based on customer preferences.
Assisted in training new servers on operational procedures and menu details.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.