Dierdre Esannason
Jacksonville
Summary
Detail-oriented administrative professional with expertise in data management and electronic records. Maintains organized documentation systems and supports office operations while ensuring compliance with confidentiality protocols. Demonstrates strong organizational skills and the ability to enhance workflow efficiency in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lab Clerk
Manpower/Duval County Health Department
Jacksonville
12.2021 - 01.2026
- Collected and categorized newborn screening samples, ensuring timely processing and accuracy for improved health outcomes.
- Operated scanning technology to produce accurate electronic records and reports, enhancing data accessibility.
- Maintained organized filing systems with numerical barcoding, facilitating efficient retrieval of critical laboratory information.
- Ensured compliance with laboratory documentation standards and confidentiality protocols.
- Assisted with administrative documentation to enhance laboratory operations.
- Provided health services to clients at Duval County Health Department.
Hybrid Administrative Assistant
Inspiring Lives Forever LLC
Jacksonville
07.2024 - 01.2025
- Provided administrative support for daily office operations in a remote work environment.
- Managed digital documentation systems, ensuring accurate organizational records for streamlined operations.
- Organized electronic filing systems, enhancing document accessibility and supporting efficient workflow.
- Assisted with onboarding processes, facilitating new employee integration and maintaining inventory records.
- Maintained confidentiality when handling sensitive organizational information.
Front Desk Associate
Court Programs of North Florida
Jacksonville
08.2020 - 12.2021
- Delivered professional customer service to clients and staff, enhancing overall experience.
- Coordinated scheduling and administrative tasks to support smooth operations in high-volume front office.
- Managed document processing, scanning, and electronic filing systems to enhance organizational efficiency.
- Maintained organized records to facilitate clear information flow between departments.
Extended Day Teacher
Duval County Public Schools
Jacksonville
10.2018 - 10.2019
- Implemented behavior management strategies to create a positive learning atmosphere.
- Facilitated structured activities for program participants.
- Provided individual tutoring sessions for students requiring extra help.
- Collaborated with team members to ensure effective program operations.
- Maintained accurate attendance records and program documentation.
Case Manager Assistant / Retention Specialist
Lutheran Social Services
Jacksonville
09.2015 - 09.2016
- Assisted in developing individualized service plans to address clients' unique needs and goals.
- Advocated for clients' needs within the healthcare and social service systems.
- Maintained detailed client records and ensured timely documentation of case notes to support effective service delivery.
- Supported case managers by organizing administrative tasks and documentation for streamlined client management.
- Organized documentation and maintained confidential client files.
- Collaborated with community organizations to enhance resource availability.
Data Entry Clerk
Renaissance Behavioral Health
Jacksonville
09.2007 - 01.2013
- Entered and verified high-volume data with a strong focus on accuracy.
- Organized and managed documentation to support efficient data entry workflows.
- Maintained logging systems to track documentation and reimbursement records.
- Assisted with maintaining compliance in documentation processes.
Education
Some College (No Degree) - Medical Billing &Coding
Fortis College
Orange Park, FL10-2007
Medical Assisting Program -
Jones College
Jacksonville, FL12-1987
Skills
- Electronic Medical Records (EMR)
- Data management
- Technical data management
- Administrative Support
- Document formatting
- Office workflow coordination
- Schedule management
- Scheduling coordination
- Meeting coordination
- Microsoft Office skills
- Google Workspace skills
- Confidential records handling
- Customer service
- Customer communication
- Time management
- Fast-paced multitasking
- Multitasking
- Problem-solving
- Analytical thinking
Certification
Medical Billing Certification
Core Skills
Calendar and schedule management, Meeting coordination and preparation, Document preparation and formatting, Office workflow coordination, Data entry and database management, Electronic Medical Records (EMR), Digital scanning and document imaging, Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Drive), Attention to detail, Confidential records handling, Customer service and communication, Time management and organization, Multitasking in fast-paced environments
Additional Qualifications
- Experienced in handling confidential medical and client records
- Strong organizational and multitasking abilities
- Effective written and verbal communication skills
- Ability to adapt quickly to new systems and technology
Timeline
Hybrid Administrative Assistant
Inspiring Lives Forever LLC
07.2024 - 01.2025
Lab Clerk
Manpower/Duval County Health Department
12.2021 - 01.2026
Front Desk Associate
Court Programs of North Florida
08.2020 - 12.2021
Extended Day Teacher
Duval County Public Schools
10.2018 - 10.2019
Case Manager Assistant / Retention Specialist
Lutheran Social Services
09.2015 - 09.2016
Data Entry Clerk
Renaissance Behavioral Health
09.2007 - 01.2013
Some College (No Degree) - Medical Billing &Coding
Fortis College
Medical Assisting Program -
Jones College