Dierre Ferris
Akron,OH
Summary
Results-driven professional with extensive experience in customer service and logistics. Demonstrates strong time management and multitasking skills while delivering outstanding service. Committed to collaborating with teams and optimizing operations to achieve business goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
Fairlawn, Ohio
11.2024 - Current
- Delivered exceptional customer service to enhance dining experiences.
- Managed food and drink orders efficiently during high-volume shifts.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in training new servers on menu items and service protocols.
- Handled cash transactions and processed payments accurately at the register.
- Recommended menu items based on customer preferences and dietary needs.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
Outback Steakhouse
Macedonia, Ohio
05.2023 - 10.2025
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Logistics Associate
Amazon
Akron, Ohio
09.2020 - 04.2023
- Utilized various software programs such as enterprise resource planning, warehouse management systems, and transportation management systems effectively.
- Processed returns efficiently according to company policies and procedures.
- Collaborated with third-party logistics providers to optimize supply chain operations and improve efficiency.
- Operated delivery vehicles safely and efficiently to transport goods.
- Maintained accurate logs of mileage, fuel usage, and delivery schedules.
- Delivered goods and services to customers on time and in excellent condition.
Tow Motor Operator
Little Tikes
Hudson, Ohio
10.2017 - 09.2020
- Operated tow motor to transport materials across the production floor.
- Loaded and unloaded shipments, ensuring safe handling of products.
- Conducted routine inspections on tow motor for operational efficiency.
- Monitored inventory levels and reported discrepancies to management.
- Checked load stability before transporting it across facility.
- Documented all movements of materials accurately according to company policies.
- Used communication devices such as radios and phones to coordinate activities between departments efficiently.
- Loaded and unloaded trucks with the tow motor.
- Inspected forklifts for any mechanical issues prior to use.
- Utilized proper lifting techniques while loading and unloading items from trucks.
Education
Some College (No Degree) - Mech Engineering
Stark State College
Canton, OHSkills
- Customer service
- Team collaboration
- Project management
- Time management
- Microsoft Office
- Supply chain logistics
- Effective communication
- Upselling techniques
- Multitasking and organization
- Equipment maintenance
- Shipping and receiving
- Communication skills
- Mechanical troubleshooting
Timeline
Server
BJ's Restaurant & Brewhouse
11.2024 - Current
Server
Outback Steakhouse
05.2023 - 10.2025
Logistics Associate
Amazon
09.2020 - 04.2023
Tow Motor Operator
Little Tikes
10.2017 - 09.2020
Some College (No Degree) - Mech Engineering
Stark State College