Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, and respective referral partners such as Realtors, Mortgage Lenders, Title Representatives, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
Legacy Agency - Goose Head Insurance
09.2022 - Current
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Attended networking events to build relationships and identify sales opportunities.
Cross-sold products and services to clients to secure additional business and grow revenue streams.
Serviced accounts and proposed new products and services to maximize revenue.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Generated advertising brochure for vendor use.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Developed, maintained and utilized diverse client base.
Attended monthly sales meetings and quarterly sales trainings.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Developed and maintained strong working relationships with professionals within assigned territory.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Presented professional image consistent with company's brand values.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Built relationships with customers and community to promote long term business growth.
LOSS PREVENTION INVESTIGATION
Vape City Headquarters
05.2022 - 07.2022
Monitor and report any suspicious activity regarding loss of finances, merchandise, and/or company time
Build reports on employees for promotions, demotion, and/or termination purposes
Investigate financial loss regarding discount input and/or the FiveStar reward system
Track and monitor DM arrival and departure times from each store
Perform investigation in stores when incident occur
Administer detailed reports for police use if needed.
SERVER
Margaritas Mexican Restaurant
05.2019 - 08.2019
Took orders and served bar drinks for customers
Kept the customers satisfied and helped with great customer service
Delivered food from the back and cleaned dining area.
REFEREE
Sam Houston State Intramural Sports
12.2016 - 05.2018
Supervised students who played sports
Officiated games
Prepared areas for games.
CARTS
Sam's Club
06.2017 - 08.2017
Pushed and organized carts
Assisted customers with bags
Assisted with store remodel.
PACKAGE HANDLER
FedEx Ground
06.2016 - 08.2016
Organized delivery trucks
Loaded and unloaded delivery trucks
Worked conveyer belt.
Education
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX
05.2021
High School Diploma -
DeSoto High School
DeSoto, TX
05.2016
Skills
Account Management
Market Development
Needs Assessment
Customer Relationship Management
Pipeline Management
Data Analysis
Lead Generation
Account Servicing
Relationship Building and Management
Marketing Strategy Implementation
Customer Relationship Management (CRM)
Marketing Management
Lead Development
Accomplishments
Kappa Alpha Psi Fraternity Inc. Spring '20 Rho Pi Chapter Sam Houston State University
National Association for the Advancement of Colored People August 2017 - Present Juveniles Justice Chair, for the second straight year at Sam Houston State University
Men of Honor August 2018 - Present Vice President, for the second straight year At Sam Houston State University. Kappa Alpha Psi Fraternity Inc. Spring '20 Rho Pi Chapter Sam Houston State University
Activities
Became Deputized to Register Citizens to Vote - 2019
Member, Black Entrepreneurs of Sam Houston - 2021
Hosted a Voter Registration Drive - 2019
Led a Police Open Forum Program - 2019
Organized a BLM Protest & March - 2020
Volunteered for Green Day at City Hall - 2018
Certification
Licensed Property & Casualty Insurance Agent - Since 09/2022
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center