Dillon Bechtle

• Led field service operations, ensuring timely and efficient customer support.
• Established strong relationships with clients, fostering long-term loyalty and repeat business.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence
• On top of being the field service manager I performed all field service tasks.
• Quoted customers for service and parts
• Coordinated with clients and staff to achieve the best possible outcome for both parties.

• Diagnosed and repaired equipment to ensure optimal performance and minimize downtime.
• Conducted routine maintenance checks on machinery to uphold safety standards.
• Collaborated with team members to troubleshoot technical issues effectively.
• Trained junior technicians on best practices for equipment handling and maintenance.
• Did maintenance on company vehicles.
• Also worked in the shop when needed.

Worked quickly, safely, and effectively with little to no supervision.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Operated point-of-sale system efficiently to process transactions and manage inventory.
• Maintained organized merchandise displays, ensuring appealing presentation and accessibility.
• Collaborated with team members to achieve daily sales goals and improve store performance.
• Learned the different fasteners used on a wide variety of projects