Dillon Freeman
Georgetown
Summary
Dedicated server with expertise in delivering exceptional customer service and effective communication. Proven track record in managing high-volume dining environments while ensuring meticulous attention to detail. Excels in high-pressure situations through quick decision-making and strong interpersonal skills.
Overview
2
2
years of professional experience
Work History
Server
Grand living
Georgetown
03.2025 - Current
- Provided attentive service to guests during dining experiences.
- Maintained cleanliness and organization of dining areas and utensils.
- Assisted in menu presentations and explained daily specials to customers.
- Collaborated with kitchen staff for timely food delivery to tables.
- Addressed customer inquiries and resolved issues efficiently and courteously.
- Followed health and safety protocols to ensure a safe dining environment.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
sales rep
Vector Marketing Company
Georgetown
06.2025 - 08.2025
- Generated new leads through cold calling and networking events.
- Performed outreach activities to target potential customers effectively.
- Solicited new business via cold and warm calls to key companies.
- Conducted product demonstrations in customer homes to attract interest.
- Educated potential customers on product features using engaging demos.
server
American Cruise Lines
Portland
09.2024 - 11.2024
- Processed payments and managed cash transactions with high accuracy.
- Delivered exceptional customer service to enhance guest satisfaction.
- Executed opening and closing duties, including setting up dining areas and restocking supplies.
- Operated continuously during seven-day back-to-back river cruises.
- Followed health safety guidelines when preparing and serving food products.
Roofing Consultant
Summit Roofing Inc.
Round Rock
04.2024 - 07.2024
- Assessed roofing needs and recommended suitable materials to clients.
- Conducted thorough inspections of existing roofs to identify damage and wear.
- Developed detailed project proposals outlining scope and estimated costs.
- Collaborated with contractors to ensure compliance with safety regulations.
- Educated clients on roofing options and maintenance best practices.
- Coordinated project timelines with teams for efficient workflow management.
- Managed client communications throughout project life cycles for clarity.
Sales Representative
roofer.com
austin
01.2024 - 03.2024
- Engaged potential customers through door-to-door interactions and presentations.
- Developed strong relationships with community members to build brand loyalty.
- Utilized persuasive communication techniques to overcome objections and close sales.
- Recorded customer feedback and insights for future product improvements.
- Attended training sessions to enhance sales techniques and product knowledge.
- Attended weekly team meetings to discuss sales strategies and targets.
- Greeted customers at their door and introduced myself.
Host/Server
2020 scratch kitchen and market
Georgetown
09.2023 - 01.2024
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed reservations and walk-in traffic efficiently during peak hours.
- Provided menus and informed guests about daily specials and promotions.
- Maintained cleanliness and organization of the host stand and entry area.
- Collaborated with servers and kitchen staff to optimize guest seating arrangements.
- Assisted in training new hosts on procedures and customer service standards.
- Updated waitlist information accurately using restaurant reservation systems.
Education
High School Diploma -
Georgetown High School
Georgetown, Tx05.2023
Skills
- Customer service
- Cash handling
- Menu presentation
- Project management
- Safety compliance
- Team collaboration
- Time management
- Conflict resolution
- Client communication
- Relationship management
Timeline
sales rep
Vector Marketing Company
06.2025 - 08.2025
Server
Grand living
03.2025 - Current
server
American Cruise Lines
09.2024 - 11.2024
Roofing Consultant
Summit Roofing Inc.
04.2024 - 07.2024
Sales Representative
roofer.com
01.2024 - 03.2024
Host/Server
2020 scratch kitchen and market
09.2023 - 01.2024
High School Diploma -
Georgetown High School