Dillon Gerdes
Las Vegas,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Sales Representative
Earnhardt Toyota
01.2020 - 05.2021
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Service Advisor
Auto Nation Honda
01.2018 - 01.2019
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Developed estimates by costing materials, supplies, and labor.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Car Sales Representative
Auto Nation Chevrolet
02.2010 - 01.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Prepared purchased vehicles and completed final delivery checks.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05.2010
Skills
- Inside and Outside Sales
- Problem-Solving Strengths
- Customer Retention Abilities
- Sales Expertise
- Technological Knowledge
- Automotive Knowledge
- Client Development and Retention
- Customer Service
Timeline
Sales Representative
Earnhardt Toyota
01.2020 - 05.2021
Service Advisor
Auto Nation Honda
01.2018 - 01.2019
Car Sales Representative
Auto Nation Chevrolet
02.2010 - 01.2018
High School Diploma -
Apache Junction High School
Similar Profiles
Christian StrangChristian Strang
Sales Consultant at Earnhardt ToyotaSales Consultant at Earnhardt Toyota
Cori HughesCori Hughes
BDC Agent at Marysville ToyotaBDC Agent at Marysville Toyota
Michael ConnellyMichael Connelly
Parts Delivery Driver at Earnhardt Chevrolet/ToyotaParts Delivery Driver at Earnhardt Chevrolet/Toyota