I have worked in the construction field for 5+ years and with a little over 2 years of electrical experience as well. Working as a premises technician with AT&T has given me a much more broad outlook and knowledge with customer service, and technology in itself. I bring knowledge and understanding, a great work ethic, and the ability to work well with others resolving situations professionally, among many other assets. I feel like I would be a positive asset to your team.
Overview
10
10
years of professional experience
Work History
Premises Technician
AT&T
09.2022 - Current
Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
Optimized network reliability through meticulous attention to detail when performing cable routing, termination, and testing tasks.
Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
Prevented future service disruptions by identifying potential issues during routine maintenance checks and taking proactive measures to address them.
Maintained a safe working environment by adhering to safety protocols and using the appropriate tools for each task.
Ensured optimal service quality by conducting thorough inspections and tests after installations or repairs.
Installed fiber optic networking hardware on customer premises.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, and VoIP services
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Construction Worker/welder
Smith Construction
04.2020 - 09.2022
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Completed general carpentry, electrical, mechanical, and plumbing installations and repairs.
Used laser measuring tools to calculate lengths, widths, and heights.
Built metal buildings from the concrete, cutting material to appropriate lengths, welding the material that is being used as the frame, installing windows, and garage doors, and also applying sheet metal and trim.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Operated power equipment to move materials and promote job efficiency.
Boilermaker Journeyman
Mechanical Construction Services
08.2016 - 01.2020
Improved workplace safety culture through participation in safety meetings, hazard assessments, and incident reporting procedures.
Utilized specialized tools such as oxy-acetylene torches, plasma cutters, and arc welders to perform intricate repairs effectively.
Enhanced overall boiler efficiency by conducting routine inspections and maintenance tasks.
Prevented boiler malfunctions through thorough inspection of valves, gaskets, and pressure gauges.
Signaled to crane operator to lift components to specific locations.
inspected and assembled tubes, fittings, valves, controls and auxiliary mechanisms to locate defects.
installed manholes, handholes, taps, tubes, valves, gauges, and feedwater connections in drums of water tube.
Opened, cleaned, and repaired pressure vessels.
Worked with a team while safely rigging heavy equipment.
Installed and repaired boilers used to heat water for generating electric power or providing heat.
Boilermaker Journeyman
Industrial Mechanical Inc.
08.2016 - 01.2020
Improved workplace safety culture through participation in safety meetings, hazard assessments, and incident reporting procedures.
Utilized specialized tools such as oxy-acetylene torches, plasma cutters, and arc welders to perform intricate repairs effectively.
Enhanced overall boiler efficiency by conducting routine inspections and maintenance tasks.
Prevented boiler malfunctions through thorough inspection of valves, gaskets, and pressure gauges.
Signaled to crane operator to lift components to specific locations.
inspected and assembled tubes, fittings, valves, controls and auxiliary mechanisms to locate defects.
installed manholes, handholes, taps, tubes, valves, gauges, and feedwater connections in drums of water tube.
Opened, cleaned, and repaired pressure vessels.
Worked with a team while safely rigging heavy equipment.
Installed and repaired boilers used to heat water for generating electric power or providing heat.
Apprentice Electrician
G&C Electric
06.2014 - 06.2016
Pulled wire through conduits and through holes in walls and floors.
Put in new electrical components, fixtures, and motors
Operated hand and power tools to successfully complete job duties.
Gathered required tools and equipment for each task in a timely manner to increase efficiency.
Kept work area clean and neat to be free of hazards.
Measured and prepared supplies for electrical tasks.
Performed installations, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
Assisted with electrical installation tasks such as; adding new wiring and adding or replacing breakers.
inspected existing wiring to identify short circuits.
Education
Associate of Applied Science - Physical Education And Coaching
Connors State College
Warner, OK
05.2022
Skills
Customer service
Problem solving
Attention to detail
Superior work ethic
Hardware Installation
Telecommunications Knowledge
Wireless Networking
Equipment Troubleshooting and repair
Installation and maintenance
Safety practices
VoIP Systems
Team player
Timeline
Premises Technician
AT&T
09.2022 - Current
Construction Worker/welder
Smith Construction
04.2020 - 09.2022
Boilermaker Journeyman
Mechanical Construction Services
08.2016 - 01.2020
Boilermaker Journeyman
Industrial Mechanical Inc.
08.2016 - 01.2020
Apprentice Electrician
G&C Electric
06.2014 - 06.2016
Associate of Applied Science - Physical Education And Coaching