Dillon Cochran
Las Vegas,NV
Summary
Restaurant operations leader with 20+ years of progressive hospitality experience, advancing from Crew Chief to Assistant General Manager, General Manager, and Airport Manager II. Experienced in leading 50+ employee teams, driving daily operations, managing labor and food controls, supporting P&L; performance, developing high-performing teams, and improving guest satisfaction. Demonstrated business-growth impact, including a documented 10% increase in business through marketing and promotional strategies. Bachelor's degree in Business Management with fluent English and Spanish communication skills. Restaurant Operations • General Management • P&L; Management • Labor Cost Control • Food Cost Control • Budgeting & Forecasting • Revenue Growth • Team Leadership • Recruiting & Hiring • Employee Development • Workforce Planning • Scheduling • Inventory & Purchasing • Guest Experience • Quality Assurance • Food Safety • OSHA Compliance • Payroll & HR Administration • Marketing • POS Systems • Operational Improvement
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Assistant General Manager (AGM)
Red Robin
Las Vegas, NV
09.2022 - Current
- Lead daily restaurant operations with accountability for service standards, cleanliness, safety, staffing, team performance, and policy compliance.
- Direct day-to-day operations for a 50+ employee team, including scheduling, workforce coverage, task delegation, and shift execution.
- Control labor and food costs while supporting revenue, profitability, and operational performance targets.
- Contributed to a documented 10% increase in business through improved marketing and promotional strategies across multiple channels.
- Develop and deliver employee training focused on customer service, empowerment, operational standards, and company culture.
- Support budgeting and financial controls designed to prevent overages, manage expenses, and improve sustainability.
Airport Manager II
HMHOST
Las Vegas, NV
10.2020 - 09.2022
- Managed full restaurant operations across front-of-house and back-of-house functions, including training, employee development, and P&L responsibility.
- Directed daily and nightly operations while maintaining food safety, sanitation, quality, and workplace safety standards.
- Managed ordering, inventory, and purchasing controls for restaurant and beverage operations.
- Implemented operational strategies to improve restaurant performance, streamline food preparation, and reduce waste.
- Forecasted business levels and supply requirements to improve ordering accuracy and maintain appropriate inventory.
- Resolved customer and operational issues while protecting service quality and guest satisfaction.
General Manager
IHOP
Cathedral City, CA
01.2015 - 03.2020
- Owned day-to-day restaurant operations, including staffing, scheduling, guest service, labor and food controls, training, and performance management.
- Led a 50+ employee team, aligning staffing and schedules with business volume and operational demands.
- Contributed to a documented 10% increase in business through marketing, promotional, and operational strategies.
- Managed revenue and profit objectives through budgeting, promotional planning, labor controls, and expense management.
- Built employee development and training programs centered on customer service, empowerment, and restaurant culture.
- Established and administered annual budgets with controls to minimize overages and improve financial discipline.
Education
Bachelor's Degree - Business Management
University of Nevada, Las Vegas (UNLV)
Las Vegas, NV01-2023
High School Diploma - undefined
La Quinta High School
La Quinta, CA01-2008
Skills
POS Systems
Kronos
Workday
Payroll
Accounting
Financial Analysis
P&L
Reporting
Budgeting
Forecasting
Inventory Management
Purchasing
Human Resources
Recruiting
Marketing
Data Analysis
Personal Information
- Title: RESTAURANT OPERATIONS LEADER | GENERAL MANAGER | HOSPITALITY OPERATIONS
- Availability: Willing to Relocate
- Work Permit: Authorized to Work in the U.S.
Certification
ServSafe, Food Handler Certification, Driver's License, Life & Health Insurance License, Life Insurance License, Non-CDL Class C
LANGUAGES
English: Expert
Spanish: Fluent
Section name
- Las Vegas, NV 89110
- 702-773-6848
- Dc9one@icloud.com
- Willing to Relocate
- Authorized to Work in the U.S.
- Dillon Cochran | Restaurant Operations Leadership
- Page 1
- Page 2
Timeline
Assistant General Manager (AGM)
Red Robin
09.2022 - Current
Airport Manager II
HMHOST
10.2020 - 09.2022
General Manager
IHOP
01.2015 - 03.2020
High School Diploma - undefined
La Quinta High School
Bachelor's Degree - Business Management
University of Nevada, Las Vegas (UNLV)