Dilyara Lomili
Philadelphia,PA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and fostering long-term relationships, notably at Saks OFF 5TH. Skilled in merchandise display and customer service, I excel in creating welcoming environments and providing tailored product recommendations. My approach has significantly contributed to repeat business and customer loyalty.
Overview
10
10
years of professional experience
Work History
Sales Associate
Saks OFF 5TH
01.2016 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
TMobile
05.2016 - 12.2016
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Developed strong rapport with clients, fostering long-term relationships that led to regular referrals and new business opportunities.
- Delivered exceptional customer service, going above and beyond to assist clients in finding the perfect mobile solution for their needs.
- Maintained store appearance by organizing displays and promotional materials according to corporate guidelines for visual merchandising excellence.
- Enhanced customer loyalty with excellent follow-up and after-sales support, ensuring repeat business.
Sales Associate
Saks OFF 5TH
09.2011 - 09.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Bachelor of Science - Linguistics
Nizhny Novgorod State Linguistic University
Russia05-2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Stocking and receiving
- Merchandise display
- Product recommendations
Languages
Russian
Native or Bilingual
Turkish
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
TMobile
05.2016 - 12.2016
Sales Associate
Saks OFF 5TH
01.2016 - 03.2021
Sales Associate
Saks OFF 5TH
09.2011 - 09.2012
Bachelor of Science - Linguistics
Nizhny Novgorod State Linguistic University
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