Dim Nem
Jacksonville,FL
Summary
Enthusiastic individual with a background in getting patients ready for examinations and procedures. Bilingual Clinical Assistant with almost two years of providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Excellent in multitasks and prioritizes workloads with little or no supervision. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
Work History
Clinical Assistant
Mayo Clinic
Jacksonville, FL
08.2022 - Current
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
- Maintained a clean and safe clinical environment through diligent sanitization of medical equipment and adherence to infection control protocols.
Medical Assistant Intern
North Florida Surgeons
Jacksonville, FL
05.2022 - 08.2022
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Volunteer
Mayo
Jacksonville, FL
04.2022 - 08.2022
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Education
Associate of Science - Medical Assisting
Florida State College At Jacksonville
Jacksonville, FL12.2022
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL08.2020
Skills
- Clinical Support
- Specimens Collection and Processing
- Drug Inventory Management
- Supply Restocking
- Verbal and Written Communication
- Data Entry Accuracy
- Equipment Operations
Timeline
Clinical Assistant
Mayo Clinic
08.2022 - Current
Medical Assistant Intern
North Florida Surgeons
05.2022 - 08.2022
Volunteer
Mayo
04.2022 - 08.2022
Associate of Science - Medical Assisting
Florida State College At Jacksonville
Associate of Arts -
Florida State College At Jacksonville