Dimitri Lane
Fayetteville,NC
Summary
Reliable dispatcher with experience keeping delivery and customer service operations moving smoothly. Talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time. Ready to leverage problem-solving skills and teamwork to excel in fast paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Amazon Dispatcher
Safe Point Logistics
Fayetteville, NC
04.2024 - Current
- Oversaw the routes of Amazon delivery drivers.
- Relayed work orders, messages or information using telephones or two-way radios.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Developed strategies for improving efficiency within the dispatch department.
- Managed daily delivery and work schedules to maximize coverage.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Amazon Delivery Driver
Safe point logistics / 307 Logistics
Fayetteville, NC / Jacksonville, FL
11.2022 - Current
- Load and unload packages
- Ensure packages are delivered in an efficient manner
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Kept accurate logs of all deliveries and trips.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Forklift Operator
Pepsi Bottling Ventures
Saint Pauls, NC
01.2019 - 05.2021
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Relocated goods from dock area to appropriate storage locations.
- Tied and secured loads to prevent shifting or damage to items.
Production Worker
Sanderson Farms / Smithfield Foods
Saint Pauls, NC / Tar Heel, NC
06.2017 - 12.2018
- Monitored inventory levels and replenished supplies as needed.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Conducted routine maintenance checks on all machinery used in the production line.
- Assisted in setting up production lines for manufacturing processes.
Overnight Stocker
Walmart
Elizabethtown, NC
08.2016 - 06.2017
- Received and stocked merchandise in a timely manner.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Packaged items with appropriate materials to prevent damage during shipping.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Followed instructions to properly arrange merchandise items.
Education
High School Diploma -
Saint Pauls High School
Saint Pauls, NCSkills
- Team collaboration
- Database management
- Vehicle coordination
- Navigation support
- Critical thinker
- Time management
- Customer service
- Technical aptitude
- Dispatch coordination
- Equipment management
Certification
- Forklift Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Amazon Dispatcher
Safe Point Logistics
04.2024 - Current
Amazon Delivery Driver
Safe point logistics / 307 Logistics
11.2022 - Current
Forklift Operator
Pepsi Bottling Ventures
01.2019 - 05.2021
Production Worker
Sanderson Farms / Smithfield Foods
06.2017 - 12.2018
Overnight Stocker
Walmart
08.2016 - 06.2017
High School Diploma -
Saint Pauls High School
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