Dimitri Sokolov

Managed refrigerated truck drivers delivering dairy products in Northern Colorado, including coffee shops, restaurants and stores. Maintained customer relations with high-profile clients. Trained and coordinated drivers, loaders, warehouse, and office staff. Oversaw fleet maintenance and wholesale operations. Cross-trained in all departments - Milking, Production, Warehouse, Delivery, and Billing.

Managed employee assignments. Completed inventory nightly, and ordered products based off sales forecast. Unloaded semis at the dock via power jack. Ensured load accuracy, then correctly broke down loads. Stocked, culled, and conditioned products for sale. Maintained a clean work environment for employees and customers.

Cleaned and maintained trenching and shoring equipment. Loaded and unloaded rental equipment via forklifts. Delivered and retrieved rental equipment using 24ft flatbed trucks. Coordinated schedules for multiple pick ups and deliveries each day. Yard and truck maintenance.

Responsible for mobile installation repair, and replacement of safety glass and related materials on vehicles and equipment. Gained experience with in-shop only vehicles that required more training and/or skill. Recalibrated forward facing cameras, when necessary.

Maintained professional relations with client and local law enforcement. Provided training, oversite, coaching, and corrective actions for guards at a designated facility. Provided a safe environment for tenants of Section 8 housing. Local law enforcement attributed a 48% reduction of crime in the area to the effectiveness of our team.

Maintained industrial crop irrigation systems. Performed maintenance on sprinklers, pipes, and motors. Included tower removal, rewiring, welding, and pump motor replacements. Drove trucks and trailers from our yard to sprinkler systems, with parts and equipment. Used heavy equipment including backhoe, telehandlers, and road graders. Gained experience with 10 speed semi and trailer during harvest season.

Identified, categorized, and solved advanced software issues with assistance from call representatives and customer communication. Gained in-depth knowledge of TurboTax software. Advanced creative problem solving skills in high-pressure environments.

Formed and managed diverse teams capable of handling the entire move process, from packing to cleaning, for customers. Oversaw multiple teams in a fast-paced college town, handling tasks such as advertising, scheduling, training, coaching, logistics, and coordination. Proven track record of ensuring customer satisfaction from the first phone call to completion of their needs.