Dimitry Epshteyn
Howell,MI
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Meade Lexus Of Southfield
01.2019 - 10.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Tile Shop
03.2016 - 11.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Server
Shenandoah Country Club
01.2012 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Walled Lake Central
Walled Lake, MI06.2009
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- E Lead
- Dealer Daily
- Max
- ACV
- CDK
- CRM
Certification
- Hospitality Management (Eli MSU)
- Restaurant Management (Eli MSU)
- Hotel Management (Eli MSU)
- Business Management (Eli MSU)
- Lexus Master Certified Sales
Languages
Russian
Native or Bilingual
Timeline
Sales Associate
Meade Lexus Of Southfield
01.2019 - 10.2024
Sales Associate
Tile Shop
03.2016 - 11.2018
Server
Shenandoah Country Club
01.2012 - 01.2016
High School Diploma -
Walled Lake Central
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