Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaquaway Jackson

The Bronx

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

13
13
years of professional experience

Work History

Sales Associate

Party City
New York
03.2024 - 03.2025
  • Cashier
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Greeted customers and provided exceptional customer
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Security Guard

Security Guards Inc.
06.2021 - 04.2023
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Investigated suspicious activity and reported findings to management.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Maintenance Crew Member

NYCHA
The Bronx
06.2022 - 12.2022
  • Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
  • Maintained outdoor areas, including landscaping and parking lot repairs.

Customer Service Representative

T.J. Maxx Retail Store
New York
07.2017 - 12.2017
  • Led on- and off-site customer support teams across multiple time zones.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Oversaw warranty counseling process to manage expense controls.

Childcare Provider

Sunshine Tot learning center
The Bronx
03.2012 - 07.2015
  • Provided care for toddlers and infants
  • Ensured a clean, safe, and stimulating environment.
  • Supported children’s emotional and developmental needs.

Education

Associate of Science -

Dutchess Community College
Poughkeepsie, NY
05-2019

High School Diploma -

Women’s Academy of Excellent
The Bronx, New York
06-2013

Skills

  • Customer service
  • Cash handling
  • Sales techniques
  • Inventory management
  • Family communication
  • Milestone tracking
  • Classroom management

Timeline

Sales Associate

Party City
03.2024 - 03.2025

Maintenance Crew Member

NYCHA
06.2022 - 12.2022

Security Guard

Security Guards Inc.
06.2021 - 04.2023

Customer Service Representative

T.J. Maxx Retail Store
07.2017 - 12.2017

Childcare Provider

Sunshine Tot learning center
03.2012 - 07.2015

Associate of Science -

Dutchess Community College

High School Diploma -

Women’s Academy of Excellent
Shaquaway Jackson