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Dynamic Senior Sales Account Manager with a proven track record at DDC Consulting, excelling in solution selling and relationship building. Expert in developing tailored sales strategies and mentoring teams, driving significant improvements in client acquisition and team performance. Proficient in Salesforce, leveraging negotiation expertise to achieve ambitious sales targets.

Proactive and meticulous Collection Site Manager with over 15 years of experience in Healthcare and Science industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Accomplished Foreman with a proven track record at DDC WSA Department, adept in job site management and project leadership. Expertise in schematics and blueprints, with a commitment to worksite safety. Successfully directed projects, ensuring quality and compliance, while training teams to enhance operational efficiency. Demonstrates exceptional crew leadership and project planning skills, driving projects to completion with zero safety violations.
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 4 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Cheerful Inbound Customer Service Agent providing high quality service to callers, working to address and meet all needs. Adept at following communication scripts to properly handle various needs.

Detail-oriented and customer-focused professional with 10+ years of experience in high-paced customer service, healthcare benefits verification, technical support, and hospitality. Strong communicator with proven ability to resolve complex issues, maintain HIPAA compliance, and deliver exceptional customer experiences across phone and chat platforms.

Dynamic Technical Support Advisor with a proven track record at excelling in hardware diagnostics and operational efficiency analysis. Spearheaded technical upgrade projects and developed proactive tools, enhancing customer satisfaction and support processes. Adept at mentoring teams and implementing best practices, ensuring seamless system operations and robust user access.

A motivated and customer-focused apprentice with 6 years of experience in customer facing roles. Currently focusing on front line Technical related queries, having gained experience through prior education and on-the-job training. Skilled in resolving complex queries, delivering clear and empathetic support and maintaining high standards of service. Demonstrating strong communication skills to reach suitable resolutions, drive for continuous skill and knowledge development and ability to go above and beyond in all areas.

 Dynamic and reliable professional with extensive experience in customer service and team management at Walmart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in proper food handling and safety compliance, consistently maintaining high standards of cleanliness and organization. Committed to delivering exceptional service and fostering positive relationships. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. 

 Knowledgeable and dedicated customer service professional with extensive experience in varied industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

Offering warm and engaging personality, well-suited for creating welcoming environment. Brings ability to quickly learn essential customer service techniques and effectively manage guest interactions. Ready to use and develop communication and customer service skills.

Dina Kolašinac

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Technical Support Advisor

Customer Service Representative

Education

Bachelor of Arts - English Language And Literature

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Technical Support Advisor

Customer Service Representative

Bachelor of Arts - English Language And Literature

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