Dinah Anderson
Waterloo,IA
Summary
Dynamic Patient Care Coordinator with VGM Group, adept at enhancing patient experiences through effective appointment scheduling and HIPAA compliance. Proven organizational skills led to improved communication between patients and medical staff, streamlining processes and ensuring accurate record-keeping. Recognized for critical thinking in managing complex logistics for healthcare delivery.
Overview
18
18
years of professional experience
Work History
Patient Care Coordinator
VGM Group
01.2023 - Current
- Coordinated patient appointments and managed scheduling for healthcare providers.
- Assisted patients with insurance inquiries and benefits verification processes.
- Facilitated communication between patients and medical staff to enhance care delivery.
- Maintained accurate patient records in electronic health record systems.
Executive Administrative Assistant
New Hope MB Church
05.2008 - 05.2022
- Managed complex calendars and scheduled appointments for church leadership.
- Coordinated logistics for church events, ensuring smooth execution and participant satisfaction.
- Streamlined administrative processes, enhancing overall office efficiency and workflow.
- Developed and maintained filing systems, improving information retrieval times and organization.
- Assisted in preparing meeting agendas and minutes, facilitating effective communication among teams.
- Oversaw budget tracking for departmental expenses, ensuring alignment with financial guidelines.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Education
Bachelor of Science - Business Administration And Management
Upper Iowa University
Fayette, Iowa, IA05-2008
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
Accomplishments
- Developed improved tracking and assessment system to increase patient care standards.
Timeline
Patient Care Coordinator
VGM Group
01.2023 - Current
Executive Administrative Assistant
New Hope MB Church
05.2008 - 05.2022
Bachelor of Science - Business Administration And Management
Upper Iowa University