Dinara Shugayeva
Huntingdon Valley,PA
Summary
Dynamic and detail-oriented professional with experience and a passion for health and wellness. Excelling in scheduling and customer service. Proven ability to manage appointments while enhancing client satisfaction through effective communication and organization. Skilled in multitasking and maintaining confidentiality, ensuring a seamless experience for all clients.
Overview
2
2
years of professional experience
Work History
Sales Associate/ Front Desk
Love Salon
Southampton PA
09.2024 - 11.2025
- Scheduled and managed client appointments, making sure everyone was booked correctly and the day ran smoothly
- Greeted clients at the front desk, checked them in, and helped answer questions about services and timing
- Helped match clients with the right service provider based on what they were looking for
- Handled appointment changes, cancellations, and walk-ins while keeping the schedule organized
- Took payments, checked clients out, and made sure their next appointment was scheduled before they left
- Communicated with stylists throughout the day to keep appointments on track and avoid delays
Shadowing Assistant
Sola Salons Studios
Warrington, PA
06.2024 - 08.2024
- Shadowed an aesthetician during client appointments to learn workflow, client interaction, and service flow
- Helped set up the suite before clients arrived and kept the space organized between appointments
- Assisted with basic administrative tasks and client communication
- Helped manage and create content for Instagram, including posting, captions, and promoting services
- Observed how consultations, client education, and follow-ups were handled
PCA
Hatboro-Horsham School District
Hatboro, PA
01.2024 - 06.2024
- Supported students with autism during the school day, helping with routines, transitions, and supervision
- Communicated with teachers and staff to ensure students’ needs were met, following a structured routine
- Maintained a calm, supportive environment and followed school policies
Sales Associate/ Front Desk
Hand & Stone Spa
Feasterville, PA
08.2023 - 12.2023
- Checked clients in and out, confirmed appointments, and made sure everything was set up for their service
- Scheduled appointments in person and over the phone, including same-day changes and cancellations
- Helped guests choose services and add-ons based on their needs and membership benefits
- Managed the daily schedule and worked with massage therapists and estheticians to keep appointments running on time
- Answered questions about services, pricing, and memberships in a clear, friendly way
- Took payments, handled memberships, and booked follow-up appointments before clients left
- Assisting with room set up before appointments including preparing treatment rooms and supplies
Education
Esthetics
The Beauty Institute of Philadelphia
Philadelphia, PA01.2024
High School Diploma -
Lower Moreland Highschool
Huntingdon Valley, PA06.2023
Skills
- Scheduling
- Customer service
- Communication
- Organization
- Multitasking
- Attention to detail
- Patience
- Confidentiality
- Time management
- Teamwork
Timeline
Sales Associate/ Front Desk
Love Salon
09.2024 - 11.2025
Shadowing Assistant
Sola Salons Studios
06.2024 - 08.2024
PCA
Hatboro-Horsham School District
01.2024 - 06.2024
Sales Associate/ Front Desk
Hand & Stone Spa
08.2023 - 12.2023
Esthetics
The Beauty Institute of Philadelphia
High School Diploma -
Lower Moreland Highschool