Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dinora Torres

Jersey City,NJ

Summary

Delivers dynamic service and fosters positive relationships with guests and coworkers. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Overview

9
9
years of professional experience

Work History

Front End Supervisor

ShopRite
Staten Island, NY
08.2017 - 04.2024
  • Directed and supervised team of 10 employees in daily operations.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.

Cashier

Party City
Staten Island, NY
06.2015 - 07.2017
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Helped with purchases and signed customers up for rewards program.

Education

Sheepshead Bay High School
Brooklyn, NY
06-2014

Skills

  • Cash counting
  • Training and mentoring
  • Customer service
  • Opening and closing procedures
  • Staff supervision
  • Cash handling
  • Sales coaching
  • Fluent in English and Spanish
  • Problem-solving skills
  • Time management

References

References available upon request.

Timeline

Front End Supervisor

ShopRite
08.2017 - 04.2024

Cashier

Party City
06.2015 - 07.2017

Sheepshead Bay High School
Dinora Torres