Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager
Diogo Novo Barbosa

Diogo Novo Barbosa

Long Branch,NJ

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated wood Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

2
2
years of professional experience

Work History

Sales Associate

Defaria
05.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Wrapped, boxed and weighed bakery department products.

Restaurant Busser

Salt Steakhouse
06.2021 - 08.2021
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Trained new staff in bussing and cleaning procedures.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Assisted with bussing tables and cleaning up spills.

Education

High School Diploma -

Long Branch High School
Long Branch, NJ
06.2024

Skills

  • Sales Development
  • Business Development
  • Promotional Support
  • Client Account Management
  • Payment Processing
  • Product Sales
  • Contract Preparation
  • Order Processing
  • Money Handling
  • Teamwork and Collaboration
  • Cash Register Operation
  • Cash Handling
  • Shipment Processing
  • Stocking and Receiving
  • Money Transfer Systems
  • Organization
  • Register Opening and Closing
  • Staff Support
  • Engaging With Diverse Customers
  • Product and Service Sales
  • Inventory Management
  • Store Organization
  • Loss Prevention
  • Forklift Experience
  • Delivery

Languages

Portuguese
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Associate

Defaria
05.2023 - 09.2023

Restaurant Busser

Salt Steakhouse
06.2021 - 08.2021

High School Diploma -

Long Branch High School
Diogo Novo Barbosa